FAQs


What is your return policy?

Unfortunately we are not accepting any returns nor exchanges due to the pandemic. This is for everyone's safety.

Please contact us via email uglylifeglobal@gmail.com with any more questions.

Cleaning:

All garments are dry clean only.

We do not advise you to tumble dry any garments due to possible damage the heat may cause.

How long is processing and shipping?

Please allow the following times from order to arrival:

Processing Time: Please allow 1-3 days. Made to order items, please allow 3-7 days.

Shipping: Shipping is via USPS and UPS times may vary depending on your location. Please allow the standard 1-3 business days U.S. Orders and for Canada – 7-21 business days.

Holiday times please add an additional 2 days for processing. If you are ordering gifts, make sure to order them 2 weeks in advance.